Privacy Policy

1. Who we are

PodRoot Studio provides online podcasting courses and community support.

2. Data we collect

• Account data: name, email, and password (hashed).
• Course activity: progress checkpoints, notes, and completion status.
• Support messages: content of inquiries and related metadata.
• Technical data: device, browser, IP, and approximate location for security and analytics.
• Cookies: session cookies and optional analytics cookies.

3. How we use data

• To provide course access, progress, and certificates.
• To respond to support requests.
• To improve curriculum quality and site reliability.
• To send service emails; marketing emails only with consent and an unsubscribe link.

4. Lawful bases

We process data under contract (course delivery), consent (marketing), and legitimate interests (service improvement and fraud prevention).

5. Sharing

We do not sell personal data. We use vetted processors for payment, analytics, and communications bound by data protection agreements.

6. International transfers

Where applicable, we use standard contractual clauses to safeguard cross-border transfers.

7. Retention

We keep account and course data for as long as your account is active. Support messages are retained for up to 24 months unless required longer for legal obligations.

8. Your rights

• Access, rectification, deletion.
• Restriction or objection to certain processing.
• Data portability.
• Withdraw consent at any time for marketing emails.

9. Cookies

You can accept cookies in our banner or adjust your browser settings. Essential cookies are required for login and course playback.

10. Security

We use encryption in transit, regular backups, and least-privilege access controls. No method is perfectly secure, but we act to reduce risk.

11. Children

Our services target adults and teens 16+. If you believe a child under 16 provided data, contact us to remove it.

12. Contact

Email: [email protected], Phone: +1 (415) 555-0281.

13. Changes

We will post updates on this page and update the effective date.